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ELGA: How to give your doctors access
to your health data

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To get a full picture of your health, doctors and other healthcare providers need access to your health data in ELGA, Austria’s electronic health record. This includes your test results (e.g. hospital discharge letters, lab and X-ray reports), your medications and your e-vaccination record (e-Impfpass). This guide shows you how to shorten or extend the access period yourself.

The access period starts each time your e-card is scanned at our office or by another healthcare provider. Unless you change it, the standard periods set by law apply. You can extend it to a maximum of one year (365 days).

Good to know

Standard periods
WhoTest resultsMedicationse-vaccination record
Doctors’ offices90 days90 days28 days
Hospitals, care facilitiesup to 90 days after dischargeup to 90 days after discharge28 days
Pharmaciesno access28 days28 days
Emergency servicesno access28 daysno access

What you need to set the access period
  • Your e-card scanned: At least once in the past year. If not, please come to our office first.
  • Our consent: An extension requires the doctor’s office to agree. We agree.
  • ID Austria: Or a FIDO security key.

Guide

Link: gesundheit.gv.at

  1. Step 1

    Open gesundheit.gv.at, the Austrian public health portal (in German), and select Login (a) at the top right.

    You will be taken to the ID Austria login. Select Mich anmelden (b) (log me in) and follow the login steps.

  2. Step 2

    In the health portal, select Berechtigungen (permissions). On a computer, you will find it in the menu on the left under “Kontrolle”. There you can see the healthcare providers you have visited and how long they may access your ELGA.

  3. Step 3

    On the Aktiv (active) tab, find the entry Schossmann. Click the three dots next to it and select Zugriffsberechtigung ändern (change access permission).

    Not under Aktiv? Then look under Abgelaufen (expired) – you can extend it there in the same way. If it is not there either, please come by once with your e-card.

  4. Step 4

    At the top of the window you will see the doctor’s office and its address. Under Zugriffsdauer ändern (change access period), set the number to 365 (type it in or use plus and minus). Then click Änderungen vormerken (a) (save changes) and, in the next window, Zur Auftragsliste (b) (to the order list).

    Leave the box under Zugriff sperren (block access) empty – it would remove our access completely. You can shorten the access period again at any time.

  5. Step 5

    Your request now appears in the Auftragsliste (order list). Click Alle Aufträge unterschreiben (sign all orders) and, in the next window, Berechtigungsänderungen unterschreiben (sign permission changes).

    You then sign once more with ID Austria, just as when you logged in.

    Important: The change only takes effect once you have signed. If you log out before that, it will be lost. You can also find the order list in the menu on the left under Teilnahme (participation).

  6. Step 6

    After signing, you will see “Ihre Änderungen wurden erfolgreich durchgeführt” (your changes were made successfully). With Willenserklärung herunterladen (download declaration) you can save the confirmation as a PDF. You can also find it later under Teilnahme.

  7. Step 7

    Let us know, by phone at 01 894 61 57 or at your next visit. This is required: anyone who extends access must inform the doctor’s office.

    365 days Access extended Let us know

    The extension does not apply to the e-vaccination record. Before a vaccination, we scan your e-card.

Questions about ELGA itself?

Please contact the ELGA service line, Monday to Friday (7 a.m. to 5 p.m.): 050 124 4411

Sources (in German)
  1. Ärztekammer für Wien: ELGA-Zugriff verlängern bzw. kontaktlos freischalten, retrieved 13 November 2026.
  2. ELGA GmbH: FAQ ELGA-Portal, elga.gv.at, retrieved 13 November 2026.
  3. Sozialministerium: Folder Die ELGA-Ombudsstelle, retrieved 13 November 2026.
  4. Formular Ausübung der ELGA-Teilnahmerechte, Version 3.0, gesundheit.gv.at, retrieved 13 November 2026.
  5. gesundheit.gv.at: ELGA: Login und Teilnahme gestalten, retrieved 13 November 2026.
  6. ID Austria: Registrierungsübersicht, retrieved 13 November 2026.
  7. Gesundheitstelematikgesetz 2012, § 18 Abs. 7 und § 24f Abs. 2: geltende Fassung im RIS, retrieved 13 November 2026.
  8. Gesundheitsportal: Startseite, Anmeldeseite von ID Austria und, nach der Anmeldung, Bereich „Berechtigungen“, retrieved 13 November 2026.
  9. ELGA GmbH: FAQ Datenschutz und Datensicherheit, elga.gv.at, retrieved 13 November 2026.
  10. Sozialversicherung (chipkarte.at): FAQ e-Medikation, retrieved 13 November 2026.
  11. oesterreich.gv.at: Allgemeines zu ELGA, retrieved 13 November 2026.